Wednesday, December 6, 2023
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British airports that are upping their game

Unfortunately, the rest of the palace looks like a Westfield shopping center with walkways attached. Manchester designers have learned nothing from the fate of Stansted. So many shops have been crammed into Norman Foster’s glass pavilion in Essex that Claire’s Accessories has lost its sparkling elegance. There is still time to go back and try again.

Birmingham Airport has enough land for a second runway and the government has confirmed that the HS2 link will be built to the city, with a fast driverless train link to the airport. This raises the possibility of more flights from Birmingham serving both the north and south. Before long, arriving passengers will be able to hear the words: Welcome to England Central…

Airports that could work better

Manchester Airport is not only fighting criticism for the new design of Terminal 2. It received the worst overall rating in a recent Which? Review of British airports. Almost 4,000 travelers were asked to rate their experiences at 24 UK airports and terminals over the past year. At Manchester Terminals 1 and 3, customers “faced a long, poorly signposted walk from the car park, followed by horrendous queues at baggage drop, security, (insufficient) toilets and (overpriced) food outlets. ),” the magazine reported.

“When they didn’t queue, there was nowhere to sit; “The staff were rude and the terminal needed a good cleaning in places.” His verdict: “Avoid it, if you can.” In a statement, Manchester Airport’s operator said: “We are committed to providing a great experience for all passengers.” rejected the Which? survey as “based on a small, non-representative sample of the 25 million passengers who travel through Manchester Airport each year.” He continued: “We surveyed 840 passengers in July and August of this year, and 94 per cent rated their overall satisfaction with the service they received as good, very good or excellent.”

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