It was like any other day for 24-year-old sales adviser Kanimolhi Krisnan from Shah Alam in Malaysia’s Selangor state. She was at the MRT station waiting for the bus to go home after work when a stranger approached her for help.
Frida Pigny, an education strategist from Indonesia, was in Kuala Lumpur with her French husband Samuel Pigny and their daughter Axelle.
“We were stuck at the Kuala Lumpur Sentral with no Wi-fi, no Grab, no taxi app; just faith and people,” Frida said. “We needed to go to the airport for our flight to Hong Kong.”
She revealed her first impression of Kanimolhi: “She had big headphones, zero expression and a ‘don’t-talk-to-me’ kind of face.”
This could not be further from the truth as Frida soon found out when she approached the young woman who was totally focused on listening to music on her headphones.
Kanimolhi not only booked an e-hailing car for Frida and her family, she even made sure the driver took them to the right airport terminal and translated for them as the driver did not speak much English.
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