Sky broadband down: Thousands of Brits left without internet access

Sky customers are reporting problems with their broadband (Sky)

Update: Sky has confirmed the issue has now been resolved.

A Sky spokesperson told Metro.co.uk: ‘We have now resolved the issue affecting Sky Broadband. We’re sorry for any inconvenience this may have caused.’

Original story: Sky’s broadband service has gone down across parts of the UK knocking angry customers offline.

The issues began at approximately 3pm today, August 4 and are affecting people in London and Cardiff.

However, other reports have flooded in from different areas of the country.

‘Down in Bournemouth. Looks like their DNS servers have messed up somewhere,’ Sky customer ‘Kels’ posted on the website Downdetector.

‘Down in Surrey,’ added Phil H.

‘Down in Lincoln,’ reported Marc Pierce.

Reports that Sky Broadband is down are coming in from across the UK (Downdetector)

Sky has acknowledged the issue and says it is working to resolve it.

‘Some customers may not be able to get online,’ the company tweeted.

‘We are currently working to resolve this. We are sorry for any inconvenience caused.’

The service provider has also been fielding tweets from irate customers unable to get online.

A Sky spokesperson confirmed to Metro.co.uk: ‘We are investigating an issue affecting Sky Broadband. We’re sorry for any inconvenience this may be causing.’

This latest outage comes hot on the heels of one that hit Norfolk and Suffolk last week.

If you are a customer and want to check the status in your area, you can do so on Sky’s website here.

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