Spirit apologizes after placing unaccompanied boy on WRONG flight

• A six-year-old boy discovered himself on the flawed flight, separated from his household, after Spirit Airways mistakenly positioned him on the flawed airplane
• Casper was alleged to be touring to Fort Myers to be along with his grandmother, Maria Ramos, however he ended up in Orlando, Florida, 4 hours drive away
• Spirit Airways supplied to reimburse his grandmother for the drive to choose Casper up however his household are in search of explanations 

A grandmother is demanding solutions from Spirit Airways after her unaccompanied six-year-old grandson was placed on the flawed flight leaving him stranded a whole lot of miles away from his household.

Casper was alleged to be touring to Fort Myers in Southwest Florida from Philadelphia to go to his grandma on what was additionally his very first airplane trip.

However in a scene harking back to Kevin from Residence Alone 2, when he will get separated from his household and finally ends up flying solo to New York as an alternative of Florida, the first-grader ended up in Orlando, on his personal with out his grandma being there to gather him. 

‘They informed me, “No, he isn’t on this flight. He missed his flight.” I mentioned, “No, he couldn’t miss his flight as a result of I’ve the check-in tag,”‘ Maria Ramos mentioned to WINK.

It left her each panicked and incredulous that such a mistake may have been made. 

‘I ran contained in the airplane to the flight attendant, and I requested her, “The place’s my grandson? He was handed over to you at Philadelphia?” She mentioned, “No, I had no children with me.”‘ 

Ramos mentioned it was one of many scariest issues she’s ever skilled till lastly Casper referred to as to say he had landed – solely on the flawed airport – 4 hours away in Orlando, though his bag someway managed to reach in Fort Myers.

Spirit Airways say the minor was ‘incorrectly boarded’. The airline informed Ramos that they’d pay for her gasoline for the drive she needed to make to gather her grandson, nonetheless all she needs for Christmas is solutions.

‘I would like them to name me. Let me understand how my grandson ended up in Orlando. How did that occur? Did they get him off the airplane? The flight attendant – after mother handed him with paperwork – did she let him go by himself? He jumped within the flawed airplane by himself?’ requested Ramos.

Ramos informed her grandson over the cellphone to think about it as a particular expertise however the boy appeared to have been traumatized by the mixup and has vowed to by no means get on a airplane by himself ever once more.

In the meantime, Spirit haven’t supplied any clear data as to how the error occurred however the airline did launch a press release following the incident. 

‘On December 21, an unaccompanied baby touring from Philadelphia (PHL) to Fort Myers (RSW) was incorrectly boarded on a flight to Orlando (MCO). 

‘The kid was at all times beneath the care and supervision of a Spirit Workforce Member, and as quickly as we found the error, we took fast steps to speak with the household and reconnect them. 

‘We take the protection and duty of transporting all of our Visitors significantly and are conducting an inside investigation. We apologize to the household for this expertise.’