HomeCategorySpotify, Tinder and other iOS apps down due to Facebook issue

Spotify, Tinder and other iOS apps down due to Facebook issue

Several popular apps — including Spotify, Tinder and Pinterest — were rendered useless on iOS devices on Friday 10 July when Facebook log-in misbehaved. Here’s what you need to know.

Update: The matter has been resolved.

Facebook bug affects third-party iOS apps

The issue first came to light when Rosie Percy, the senior audience development manager at The Strategist UK, shared a screenshot on Twitter, along with the caption:

“Is anyone else having issues opening…any apps on iPhone?”

One Twitter user, Steve Hampton, suggest shutting down the device for 30 seconds and starting it back up. “Spotify worked for me,” Hampton said. Other apps affected include Pinterest and Tinder.

SDK identified as culprit

The cause of the app outages was later confirmed to be Facebook’s software development kit (SDK). James Vincent from The Verge explains:

“The cause of the outages seems to have been Facebook’s software development kit, or SDK, which many apps use to manage user logins. Users don’t have to be using Facebook to log into an app for this to affect their software (they don’t even have to have it installed), and there were no reports of the same apps crashing on Android.”

Co-Founder and CTO at ORDA, Peter Juras said on Twitter: “There’s another Facebook SDK issue that leads to our iOS app to crash on launch again along with major apps like Spotify & Pinterest”.

Temporary solution

Juras added that one way to solve the crash was by using a VPN. It was suggested to follow these steps:

  • Download Lockdown Apps from the App Store
  • Launch Lockdown Apps, and follow the on-screen tutorial
  • Hit cancel when it asks you to sign up or log in
  • Tap the “firewall on” button at the top of the app
  • You’ll need to agree to set up a VPN profile on your iPhone
  • Once set up, you can toggle the VPN / firewall from within Lockdown Apps
  • Skip the trial and apps will now work freely

Facebook Engineering also confirmed via its developer platform that they were aware of the issue and in the process of investigating the exact cause of the crash. The Facebook team provided an explanation to the Verge:

“Earlier today, a code change triggered crashes for some iOS apps using the Facebook SDK. We identified the issue quickly and resolved it. We apologise for any inconvenience”.

A similar issue occurred back in May when a bug in Facebook’s SDK caused third-party apps such as TikTok and Spotify to crash on launch. This is because the SDK enables account login, analytics and ads platform integration.

Also read — Adobe launches free Photoshop Camera app on iOS and Android



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