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Survey: Journey Advisors Are Optimistic About Enterprise in 2024

The long run appears vibrant.

So says journey advisor members of Travelsavers, the Community of Entrepreneurs Promoting Journey (NEST) and the Prosperous Traveler Assortment, networks, beneath American Advertising Group, which surveyed its members late final yr.

Right here’s what the survey discovered.

Journey Advisor Gross sales Will Enhance in 2024, With Luxurious Main the Manner

Almost half the respondents (48%) consider their 2024 gross sales will improve considerably, whereas almost one-third (31%) consider gross sales will improve considerably. Sixteen p.c say their journey gross sales will keep the identical, and solely 5% predict a lower in enterprise.

“Journey has come roaring again,” mentioned Kathryn Mazza-Burney, chief gross sales officer for AMG. “After a lot built-up demand, vacationers right this moment are venturing far and large and spending extra on higher-end journey experiences. Premium and luxurious are main the best way once more for 2024.”

Journey has come roaring again.

Brokers See Potential in Utilizing Synthetic Intelligence

This crop of brokers can also be optimistic in regards to the position of synthetic intelligence within the travel-planning course of and their skill to make use of AI as a software to higher their enterprise. Thirty-five p.c of brokers consider AI has potential for advisors — 16% say it’s an amazing software — and 36% need to learn to use it. Whereas solely 8% report utilizing it ceaselessly, 10% have tried it, and 14% report utilizing it often (24% don’t use AI in any respect).

RELATED: How Journey Advisors Can Get Forward Utilizing Synthetic Intelligence

“We’re excited in regards to the energy AI holds to assist journey advisors with their planning and advertising and marketing duties,” Mazza-Burney mentioned. “We’re implementing it in our proprietary expertise instruments to release an advisor’s time to allow them to give attention to what they do finest — offering glorious shopper service.”

Air Points Stay the Greatest Problem for Journey Brokers

Sky-high air costs — which don’t present indicators of dropping anytime quickly — prime the record for the most important challenges advisors are at present going through, with 25% of respondents citing excessive fares and the implementation of New Distribution Functionality (NDC) as hinderances to enterprise. That is adopted by inflation/rising costs total (16%); geopolitical points (16%); direct reserving competitors (12%); and burnout (10%).

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