UK zoo issues major update as animals killed in huge fire with attraction closed

The Hoo Zoo and Dinosaur World has issued an update after a huge fire forced the attraction to close on Monday. The family-run attraction near Telford, Shropshire, confirmed three animals died in the blaze, although they were personal pets belonging to the owners and not part of the zoo collection.

In a video update shared on Monday evening, owner Will Dorrell said: “Sometime around 7 AM this morning, a fire broke out in the building just behind us. That is the zoo office.” He said the blaze was discovered around 30 to 45 minutes later by the owners and a member of staff. Mr Dorrell said: “Fortunately, at that time the fire was contained to within the building, but sadly, three animals did lose their lives.We lost some stick insects, a hedgehog, and a snake, all of which were personal pets ourselves and not part of the zoo. We are absolutely devastated about it.” Mr Dorrell also revealed that two of the zoo’s owners -his wife and father – were taken to hospital as a precaution after suffering smoke inhalation but were later discharged.

During the video update, Mr Dorrell identified the two owners taken to hospital as his wife and father.

He said: “They both ended up in hospital, but I’m very, very pleased to say that they’re both back now. They were just taken to be checked over for smoke inhalation… they’re both absolutely fine.”

The cause of the fire has not yet been established.

Mr Dorrell also praised Shropshire Fire and Rescue Service for preventing the blaze from spreading to neighbouring buildings, many of which are made of wood.

He said the zoo office had been “completely gutted”, while the first aviary sustained only a small amount of damage, which he said was “hopefully rectifiable”.

He added: “Without Shropshire Fire and Rescue, that wouldn’t have been possible, and we probably would have lost significantly more, a lot more animals.”

The zoo is expected to reopen to visitors on Tuesday, with Mr Dorrell asking people to “bear with us” while repairs continue around the site.

He also thanked those whose visits had been disrupted and said anyone with bookings would be contacted to rearrange them.

He said: “Those of you haven’t yet been in touch with us, we will be reaching out over this evening and into tomorrow… offering to rebook your tickets.”

The cause of the blaze has not yet been established.

Hoo Zoo and Dinosaur World was recently named Tripadvisor users’ second-best zoo in the UK for the second consecutive year and was also voted the ninth-highest rated zoo in Europe earlier this year.